Social Counselling

The psychosocial framework is of central importance for coping with traumatic experiences. Social counseling complements psychological or medical counseling and treatment of clients. Here, questions of residence, accommodation, daily structure and social environment are dealt with according to the needs. This offer contributes to social stabilisation, taking into account the after-effects of the trauma suffered and the exile situation. During the treatment process, social counselling mediates between the various people, professions and institutions involved in a resource-oriented manner. It is a possible component of our counselling sessions. A separate registration is not necessary.

Overview of the offer

  • Conversation conducted by a social worker to identify social needs.
  • If necessary, together with the psychological or medical counsellors.
  • All talks are offered with the support of interpreters
  • Contact person at Centra: Kirstin Schwarz-Klatt (Tel. 040/2320522-15)


You can make an appointment for a consultation via our appointment service:

Monday: 9-12 a.m.

(in German, Farsi/Dari and Arabic)

Wednesday: 14-17 p.m.
(in German, Farsi/Dari and Arabic)

Friday: 9-12 a.m.

(in German and Arabic)

Tel.: 040/23 20 522-22


Join our network!

The care of refugees with traumatic experiences can only succeed together, through the cooperation of all those who have contact with people with refugee experiences. Your competences are the basis for a growing support network, whether you already have experience and special knowledge in dealing with those affected or whether you want to acquire this first. We look forward to welcoming you as a partner in our Hamburg network!