Social Counseling

The psychosocial framework is of central importance for coping with traumatic experiences. Social counseling complements psychological or medical counseling and treatment of clients. Here, questions of residence, accommodation, daily structure and social environment are dealt with according to need. This offer contributes to social stabilization, taking into account the consequences of the trauma suffered and the exile situation. During the treatment process, social counseling mediates between the various people, professions and institutions involved in a resource-oriented manner. It is a possible component of our counseling sessions. A separate registration is not necessary.

Overview of the offer

  • Conversation conducted by a social worker to clarify social needs.
  • If necessary, together with the psychological or medical counselors.
  • All talks are offered with the support of interpreters
  • Contact at Centra: Kirstin Schwarz-Klatt (Tel. 040/2320522-15)

Telephone consultation

You can receive a consultation via the telephone consultation:

Monday: 2-5 pm
(in german, russian and farsi/dari)

Friday: 9-12 pm
(in german, russian and arabic)

Tel.: 040/23 20 522-22


Centra coordinates aid for refugees from Ukraine

Centra coordinates psychosocial care for adult refugees from Ukraine in Hamburg. For this we depend on the cooperation with as many offers as possible…

Join our network!

The care of refugees with traumatic experiences can only succeed together, through the cooperation of all those who have contact with people with refugee experiences. Your competences are the basis for a growing network of help, whether you already have experience and special knowledge in dealing with affected persons or whether you want to acquire this. We look forward to welcoming you as a partner in our Hamburg network!