Case-related support

For professionals from Hamburg who work with traumatised refugees in their institutions or practices, we offer various opportunities and forms for client-related counselling and exchange through our cooperation partner SEGEMI – Seelische Gesundheit – Migration und Flucht e.V.. We can take your individual needs into account.

These services are available to you free of charge. Please use the contact form at the bottom of this page. We will then contact you as soon as possible.

Support for professionals in individual settings

For professionals in individual settings, e.g. psychological or medical psychotherapists, we offer an additional telephone consultation if you have questions about the treatment of traumatised refugees.

Dipl.-Psych. Ricarda Müller is available for assistance on Tuesdays from 12:00 to 13:30 on 0178-9714065.

Support for facilities and teams

Due to the current pandemic situation, we are expanding our telephone counselling services for people who work professionally and voluntarily with traumatised refugees. The following contact options are available to you for this purpose:

In November and December


(except for: 03.11., 29.12.)
14:00 – 17:00 0178 – 97 140 65 Dipl.-Psych. Ricarda Müller


(except for: 11.11., 30.12.)
14:00 – 18:00 0176 – 21 38 53 16 B.Sc. Psych./Dipl.RelPäd. Anaïs Abraham


(except for: 20.11., 18.12.)
14:00 – 17:00 0178 – 14 225 77 Dipl.-Psych. Lars Täuber

Contact form: Case-related support for institutions


    You can make an appointment for a consultation via our appointment service:

    Monday: 9-12 a.m.

    (in German, Farsi/Dari and Arabic)

    Wednesday: 14-17 p.m.
    (in German, Farsi/Dari and Arabic)

    Friday: 9-12 a.m.

    (in German and Arabic)

    Tel.: 040/23 20 522-22


    Training programme autumn/winter 2020 is online

    We cordially invite you to the training courses at Centra in the coming months. The programme is aimed at professionals from different professional…

    Join our network!

    The care of refugees with traumatic experiences can only succeed together, through the cooperation of all those who have contact with people with refugee experiences. Your competences are the basis for a growing network of help, whether you already have experience and special knowledge in dealing with affected persons or whether you want to acquire this. We look forward to welcoming you as a partner in our Hamburg network!