Our consulting and treatment services

Our focus is the qualified counseling and treatment of refugees suffering from the psychological consequences of traumatic experiences. In doing so, we involve our entire network and hold various treatment offers ourselves. All our offers are free of charge, a health insurance card or similar is not required.

Please note that we cannot provide medical or acute psychiatric treatment. However, we strive for close cooperation with the relevant contact points.

The first step: understand the situation

Counseling at Centra is always useful when there is a suspicion that psychological stress among refugees is related to traumatic experiences.

The first step for us is to adequately understand the individual situation of our clients. This is done first by means of our telephone consultation. Two days a week we also offer these in farsi/dari or arabic. If necessary, a callback can be made with voice mediation in other languages.

If, for example, acute psychiatric treatment is a priority, we provide support in finding the right contact point in advance.

If no assessment has been made so far, we record the respective needs in a cautious, resource-oriented approach in up to five sessions, make recommendations on help options and try to refer to our networks. Depending on our capacities, crisis intervention or psychotherapeutic treatment can also take place with us in individual cases.

Additional offers